Contact

Get in Touch with Us

Have a question about our products, need assistance with your order, or looking for wholesale and OEM/ODM cooperation? We are here to help. Reach out to our team using the form below or contact us directly.

Customer Support & Inquiries

  • Customer Support Email: support@jingzhestore.shop
  • Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (UTC+8)
  • Response Time: Typically within 24 hours on business days

How We Can Help

  • Order & Shipping: Inquiries regarding order tracking, shipping updates, or delivery questions.
  • Product Support: Details on product specifications, materials, and care guidance.
  • Wholesale & OEM/ODM: Information about custom packaging, logo branding, and bulk inquiries.

You can also reach us via the live chat widget at the bottom corner of your screen for prompt support.